Over the years we have been constantly upgrading online expertise for our clients so that they are able to realize that its value is at par with what they do offline. Various factors like usability, packaging, pricing affect both in online and offline scenario.
Most often than not, it is widely assumed that price is the single most important factor that will tilt the customers’ decision in one’s favor. This may be true going by conventional thinking however customer behavior is equally impacted by the company’s brand and how trustworthy it is in the market. Our study across the websites on different verticals has brought to the fore that pricing is given extra weightage and other aspects are often underplayed.
How it affects the website is that visitors’ perception is limited to the cost benefit only but their implicit desire for a good brand is not met. This by and large does not reflect the totality of your product or service.
To ensure that this does not happen
Make your brand highly visible on your website Highlight how your core company information is related to your target segments – emphasizing how your brand connects to their needs Ensure that trust building factors like testimonials, awards, accreditations etc find a judicious place on their website How you stack against your competition should also find strategic place on your website
The above points are only a fragment of what all can be done on the website for building a strong brand. The true value of this lies in how strategically you do it. An amateur approach only undermines the effectiveness of these on your website.
We at ATN honed this expertise using both our dedicated cross industry research and also by practical implementations of these for our clients. Our overall success encouraged us to share our product expertise across a broader market. We identify more with people who wish to go that extra mile for their website and we intent to help them or simply take this part for them and fix it optimally.
This article is published by The Web Strategy Company, the online resource for industry specific strategies and tactics. We publish articles on a daily basis that focus on using your online presence to address key business challenges including sales effectiveness, business growth and financial results. This website is a knowledge centre produced by AftertheNet, a leading global web strategy consulting company. We have worked with clients across the globe in many industries, bringing them ideas, process and expertise in making their online presence a strong pillar in addressing business challenges.
Posted July 28, 2009 by hanun under consulting company